In today’s fast-paced business environment, technology is the backbone of most companies. But maintaining a fully functional IT department can be a challenging and expensive task. Many businesses face a critical decision: Should they hire an in-house IT team, or is outsourcing IT services a more cost-effective and efficient solution?
At Hawki IT, we specialize in managed IT services, security solutions, and cloud infrastructure. Let's explore how outsourcing your IT function to us compares to hiring an in-house team, helping you make an informed decision for your business.
The Costs: In-House IT vs. Outsourced IT
Hiring In-House:
Salaries & Benefits: An IT manager’s salary can range from $80,000 to over $120,000 annually, depending on the region. Additional roles, such as network engineers, system administrators, and security analysts, can further increase costs. Combined, a small to mid-sized business might spend $300,000+ annually on a full IT team.
Training & Certifications: IT constantly evolves, and your team will need regular training and certifications to stay up-to-date, costing both time and money.
Equipment & Software: Capital investment for hardware, software licensing, and ongoing maintenance adds up. Costs for office space, employee workstations, specialized IT tools, and licenses must also be considered.
Hidden Costs: Recruitment, onboarding, employee turnover, and unexpected absences can disrupt productivity and incur additional costs.
Outsourcing to Hawki IT:
We provide a fixed, predictable cost model that scales with your business. Our service includes unlimited IT support and 24/7 SOC (Security Operations Center) monitoring on all endpoints. Here's a sample cost breakdown based on the number of users:
Number of Users | Monthly Cost (Outsourcing) |
10 Users | $2,500 |
25 Users | $6,250 |
50 Users | $12,500 |
100 Users | $25,000 |
These costs include:
Unlimited remote and on-site support
Proactive maintenance (monitoring, security patching, updates)
24/7 SOC monitoring and protection of all endpoints (desktops, laptops, and mobile devices)
Backup and disaster recovery solutions (Backup pricing is based on the size of your data and recovery requirements)
Security services including incident response and threat detection
Hiring a comparable in-house team would include:
IT Manager: $100,000+ annually
Network Administrator: $80,000+
IT Support Specialists (2): $50,000 each
Security Analyst: $90,000+
Plus benefits, equipment, software, and ongoing training.
Plus associated human resources matters
Total in-house cost for a team of this scale could easily exceed $350,000 annually (or about $30,000 per month) when factoring in additional overhead and unseen costs.
Additional Services Provided by Hawki IT
Beyond traditional IT support, we offer comprehensive services that go beyond simple troubleshooting:
Proactive Maintenance: We actively monitor your systems, performing regular updates and security patching to prevent downtime and reduce vulnerabilities.
24/7 SOC (Security Operations Center) Monitoring: Your endpoints are continuously monitored to detect and respond to threats in real-time, ensuring your business is always protected.
Backup and Disaster Recovery Solutions: In the event of data loss or hardware failure, we ensure your critical data is backed up and can be recovered quickly. Pricing for this service is determined by the size of your data and the specific recovery requirements of your business. Whether you need frequent backups or large-scale disaster recovery, we offer tailored solutions to fit your needs.
Security Incident Response: We don't just monitor your systems—we take swift action if threats are detected, minimizing the potential for damage and downtime.
Pros & Cons of Outsourcing IT
Pros of Outsourcing:
Access to Expertise: Our team of certified professionals is always up-to-date on the latest technologies and security trends.
Cost Savings: Outsourcing eliminates the need for salaries, benefits, training, and overhead costs associated with an in-house team.
Focus on Your Core Business: With your IT infrastructure in safe hands, you can focus on strategic growth and business goals without worrying about downtime, security breaches, or IT headaches.
24/7 Support: Our services offer round-the-clock support, ensuring your business stays operational at all times.
Cons of Outsourcing:
Perceived Lack of Control: Some businesses may feel nervous about relinquishing control to an external provider. However, at Hawki IT, we work closely with your team to ensure we’re aligned with your goals and priorities.
Integration with Internal Teams: Outsourced providers must effectively communicate with your internal staff. We prioritize seamless integration and communication to make sure our services fit smoothly with your business operations.
Why Businesses Trust Hawki IT
A Return on Investment (ROI) You Can Count On:
By outsourcing your IT to us, businesses see a measurable return on investment through lower costs, enhanced productivity, and stronger security. Your business will not only save on expenses, but you’ll also get faster response times, proactive management, and cutting-edge solutions.
You’ll Look Great to Your Boss:
Imagine being the person who helped your company reduce IT costs, improve operational efficiency, and avoid costly downtimes or security breaches. By partnering with Hawki IT, you can deliver results that make your boss look good—and your business thrive.
Strategic IT Planning to Support Your Business Goals:
We don’t just offer IT support—we’re a strategic partner invested in your success. Our solutions are tailored to your business goals, and we provide insights to help you stay competitive and innovative.
Ready to Optimize Your IT?
Reach out to us for a free consultation, and let’s discuss how we can help your business streamline operations, cut costs, and elevate your IT performance.
or email us: sales@hawkiit.com
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